Dwayne Breaux CEOExcellent Customer Service
BroCoTec is able to respond at anytime (24/7/365) to any of our locations throughout the country. When problems need to get escalated, the response from an actual person is seamless, and their ability to provide on-site technicians is the ultimate safety net.
BroCoTec is a true one-stop shop. Their breadth of knowledge is very impressive. They provide a full range of services and solutions to meet all of our technical needs.
BroCoTec is so much more than a random repair technician showing up at your office or job site. They are a trusted partner, members of our family, helping us navigate through this crazy complex world of technology.
Encore Dredging Partners
Houston, TX
Michael Whitley Operations ControllerGreat Work Done Well and Done Right
Working with BroCoTec has been a breath of fresh air. They have given us "The Peace of Mind" that our tech equipment issues, latency, and bottlenecks are a thing of the past. I have absolutely no criticisms. Great work done well and done right!
BroCoTec really worked with us. They listened to what we are asking for and put together a plan to meet our needs. Their execution has been flawless and they always deliver well within the agreed upon budget. I tell everyone I meet to contact BroCoTec for all their IT needs.
You will be hard pressed to find a better company to work with. BroCoTec easily translates "tech" into easy to understand language so you can easily see the value in what you are paying for.
DRDA Certified Public Accountants & Business Consultants
Houston, TX
Edward Wu Project ManagerThe Customer Service is Excellent
The biggest benefit to Wison working with BroCoTec is not having to worry about about all the little details. BroCoTec is always there to provide the assistance that we need as a company to resolve our day to day IT issues.
BroCoTec's customer service is excellent! Unlike other IT firms we have worked with in the past if there is a problem they will find the best available solution to resolve it and keep us updated and informed throughout the process.
If you are on the fence about choosing BroCoTec as your IT firm, I can tell you we have no regrets. The customer service is excellent, they will always make themselves available to assist you. In addition, the 24/7 Helpdesk is extremely efficient! They can support you and your team at anytime and anywhere.
Wison USA, LLC
Houston, TX
Jenifer Wiley VP of Human ResourcesA Fantastic Partner
We are no longer dependent on the expertise of a few internal IT employs where individual turnover can have a major impact on our daily operations. BroCoTec provides the peace of mind of long-term consistency, up-to-date technology and systems security.
BroCoTec is truly an IT partner. Unlike other firms who are reactive and only respond when there is a problem, BroCoTec helps identify issues and provides solutions before they become issues. Their proactive approach saves us time and money.
BroCoTec is committed to Customer Service. They have met and exceeded every expectation and consistently deliver on their commitment to service.
Encore Dredging Partners
Houston, TX
John Short OwnerKnowledgeable, Informative, and Responsive
The single biggest benefit since we began working with BroCoTec is peace of mind.
Better than previous companies we may have worked with in the past we appreciate their knowledge, communication style, and responsiveness to issues.
If you are on the fence about choosing Nat and the team at BroCoTec as your IT firm, we have absolutely no regrets. They do great work at an excellent value.
EyeOn Integrated Systems
Houston, TX
Corey Tumey PrincipalQuick Response to Technical issues
The single biggest benefit since we started using BroCoTec is their quick response time. We appreciate their ability to respond to day-to-day technical issues quickly so we can continue working with minimal disruption.
Compared to previous companies we have worked with, we appreciate BroCoTec’s great customer service and attention to detail.
If you are trying decide if BroCoTec is right for your company we have no regrets. They are a great company to assist you with all of your IT needs.
C. Tumey Law Group
Houston, TX
Garrow Wessendorff President/CEOWe LOVEEEEE Robert!
I am not tech savvy. I mess up my computer all…. The time, and Robert is always there to save me!!!
BroCoTec is a great company with great people working for them. All of the employees have a great sense of humor and are always willing to help you in any way they can.
I would definitely recommend BroCoTec to any business owner- they’re always on their game!
Panther Fluids Management
Houston, TX